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Bureau Veritas Provides Global Support Through Innovative e-Business System
United Kingdom -- 20 October 2005 - Bureau Veritas Consumer Products Services (BVCPS), global leader in consumer product testing, inspections and auditing services, provides its’ customers, including those importing from the Far East, with continuous information updates through a unique client-based e-business system – BVcpnet.
Without a regularly updated information stream, businesses sourcing from around the globe can often feel disconnected when testing their products at source, in recognition of this BVCPS introduced its internet-based solution to provide its customers with detailed and up-to-date information regarding the progress and their findings on products submitted for evaluation. BVcpnet allows customers working with both BVCPS’s Far East testing facilities and their other locations around the World, desktop access to vital information, such as real-time sample monitoring, technical reports and specification manuals. This innovative service enables businesses to more effectively manage the quality assurance stage of the process and for safety related testing, provides support for their ‘Due Diligence’ systems.
BVcpnet is accessible via the www.cps.bureauveritas.com website, providing access to a personalised section accessible via a unique username and password. BVcpnet offers customers very specific and extensive technical information, for example where the product is at in the certification stage, the arrival date, reasons for the product not passing a specific test, Frequently Asked Questions as well as an archive of all previous test certificates and reports. The reports section also allows access to individual test reports as well as consolidated summary information, replacing the need for emailing, faxing or mailing reports and thereby reducing the amount of time products are awaiting documentation.
As retail prices continue to fall, globalisation has become key to survival for many UK businesses, with more and more retailers turning to the Far East and beyond to source their products. In order to overcome reservations that UK importers may have had in the past about buying products from the Far East, particularly those with concerns over how European standards and legislation will be interpreted by both suppliers and local laboratories, BVCPS has established BVCPnet to provide its customers with greater transparency, provision of progress information, ability to review supplier performance and direct access to technical reports.
Alan Kirwilliam, Director of Sales and Marketing at BVCPS Manchester, UK comments: "Here at BVCPS we work very hard to understand and meet our customers’ needs. This innovative service offers our clients the support they require during the entire testing at source process. The constant updates being made daily to the personalised accounts on BVcpnet results in clients getting the most up to date information and, therefore, offers a business system which provides a high level of confidence and communication, resulting in a more effective way of working."
For further information on Bureau Veritas Consumer Products Services’ range of services please visit www.cps.bureauveritas.com or alternatively email bvsales@uk.bureauveritas.com
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